Paid plans, billing periods, usage limits, image generation credits, storage limits, and available features may vary by plan and may change over time.
Plan prices are stated net of value added tax. The gross figure shown beside each price uses the German rate; the tax actually charged is determined at checkout by your country, and for businesses in other EU states with a valid VAT identification number the reverse-charge rule applies instead.
A first paid plan carries a 14-day money-back guarantee. The 14 days run from the first payment made for a workspace, and every payment made inside that window is refunded in full. Later payments and upgrades do not start a new window, and the guarantee can be used once per workspace: it covers the decision to start paying, not each payment.
It is used in the product, under Plan and Billing, without giving a reason. The refund is issued to the original payment method, any remaining account credit is returned with it, and the paid plan ends at the same moment: a refunded period is not also a used one, so the workspace returns to the free plan straight away. Content is never deleted for this reason, but free plan limits apply again from then on, which may mean fewer active Visions than a paid plan allowed; the remainder stays stored and locked until a paid plan is chosen again. If the window has closed or the guarantee has been used, write to info@visionboard.si and we will look at it.
Where payments are processed through third-party payment providers, their own terms and privacy information may also apply.